Sharepoint Small Steps – Silverlight
"The Microsoft CRM Outlook add-in could not be initialized correctly. Restart Microsoft Outlook and try again. HR=0x80070057. Context=. Function=CAddin::OnConnection. Line=196."
I then switched to the server event log and saw the MSCRMKeyGenerator generating events with event id 18949. The detail was
Current active key (KeyType : CrmWRPCTokenKey) is expired. This can indicate that a key is not being regenerated properly. Current Active Key : CrmKey(Id:aaefbd4d-048b-dd11-b05a-005056c00008, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmWRPCTokenKey, Expired:True, …………, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=aaefbd4d-048b-dd11-b05a-005056c00008])
I looked through the services running on the server and noticed that the CRMAsynch servce was not running. Starting it up caused the MSCRMKeyArchiveManager to start and the MSCRMKeyGenerator to create a new key which fixed the problem.
After sorting out the client asynch issue I then ran into this
This MSDCRMDMM was working a month or so ago. What causes s/w to silently explode like this? In this case I’ve no idea so what I’ve done is removed the app and reinstalled it from here. You must delete the MSCRM_MIGRATION db that is left over before reinstalling.
That seems to have fixed the problem. It might haMSCRMve been due to a password change on the account I was logged on as – MSDCRMDMM only seems to ask for this at setup. If it wasn’t so late (23:00) I’d try to figure out why but "times a pressing….."
A while ago I noticed that a service MSCRM Asynch Service (client) had appeared on a CRM server of a client of ours. I wondered what it was but it didn’t seem to be causing any issues so I ignored it. I had noticed that this service wasn’t on our own CRM installation, but again I didn’t worry too much. I Googled for it a few times and came up with nothing.
Today, I’ve been using the Microsoft Dynamics CRM Data Manager (Phew, even the acronym, MSDCRMDMM, is a pain to type!) and whilst signing in I was presented with the following screen
Finally! This is what uses the client version of the Asynch Service. Even a conversation with a Microsoft CRM man had not shed light on this.
Into the W2003 admin tools, start up the service
and away we go
Sleep will come easy tonight 🙂